Roger Ferguson, CEO of TIAA, told Dean Bill Boulding he believes people perform at their best when they know the company values the person and not just productivity.

"I think people don't want to be cogs in somebody else's grand machine. People want to be valued for themselves," Ferguson said.

Ferguson believes that's one reason empathy is fundamental to good leadership. In the short videos below, he discusses leadership qualities as part of Fuqua's Distinguished Speakers Series. The full talk is also below.